Studies reveal that over 50% of suppressed Amazon listings stem from preventable mistakes like incomplete data or non-compliance with platform guidelines. Such errors are not just minor inconveniences—they can lead to significant revenue losses, tarnished reputations, and missed opportunities in Amazon’s fiercely competitive marketplace.

In this article, we’ll explore the causes, impacts, and solutions for common Amazon listing errors, providing actionable insights to help sellers maintain optimized, compliant listings.

What Are Amazon Listing Errors?

Amazon listing errors occur when the product data submitted by sellers fails to meet Amazon’s requirements. These errors can range from inaccurate product titles to missing identifiers, such as UPCs or EANs, leading to suppressed or rejected listings. Common mistakes include placing items in incorrect categories or violating Amazon’s policies regarding prohibited products. These errors disrupt the smooth operation of a seller’s account and hinder their visibility to potential buyers.

Impact of Listing Errors

The effects of listing errors can be far-reaching, impacting multiple facets of your Amazon business:

• Suppressed Listings: When listings are suppressed, they become invisible to customers, drastically reducing discoverability and sales.
• Customer Dissatisfaction: Inaccurate or misleading information frustrates customers, leading to poor reviews, increased returns, and a damaged brand image.
• Policy Penalties: Persistent errors may result in Amazon removing listings or even suspending seller accounts.
• Revenue Losses: With suppressed or non-performing listings, sellers miss out on critical sales opportunities, directly affecting their bottom line.

For instance, imagine a popular item goes out of stock without proper inventory management in place. A customer orders it, experiences a delay, and leaves a scathing review. Now, not only has the seller lost future orders, but they’ve also damaged their overall rating.

Categories of Listing Errors

Amazon listing errors can be grouped into four main categories:

1. Content Issues: Errors in product descriptions, images, and titles that fail to meet Amazon’s style guidelines.
2. Keyword Problems: Missteps like keyword stuffing or overlooking backend search terms that hinder discoverability.
3. Technical Errors: Issues with inventory, pricing, or product identifiers that lead to suppressed listings or rejections.
4. Policy Violations: Listing restricted products or manipulating reviews, leading to serious penalties.

Common Amazon Listing Errors with Solutions

Content Errors

1. Inaccurate Product Descriptions

An accurate product description is critical for customer trust. However, many sellers fail to align their descriptions with Amazon’s style guidelines, leading to errors such as Error Code 8541. This error occurs when descriptions are either misleading or lack essential details.

The consequences include customer complaints, increased return rates, and diminished trust. To avoid this, sellers should:

• Follow Amazon’s specific style guides for clarity and consistency.
• Conduct quality assurance checks before publishing listings.

2. Poor-Quality Images

Images are the first thing customers notice. Listings flagged under Error Code 7055 fail to meet Amazon’s image resolution or format standards, resulting in suppressed visibility.

For instance, low-quality images may cause buyers to skip over your product, leading to reduced conversions. Sellers should:

• Use professional photography services to create high-quality images.
• Ensure compliance with Amazon’s size (at least 1000×1000 pixels) and format requirements.

3. Title Violations

Product titles are critical for search rankings, but errors like exceeding character limits or using prohibited symbols trigger Error Code 8572. Titles that fail to meet Amazon’s guidelines often lead to reduced visibility in search results.

To solve this, sellers should:

• Include relevant keywords within the character limit (usually 200 characters).
• Avoid unnecessary symbols or promotional language.

Keyword Errors

1. Keyword Stuffing

Overloading titles or descriptions with excessive or irrelevant keywords leads to Error Code 8569, reducing a listing’s ranking and credibility. Keyword stuffing frustrates potential buyers and triggers Amazon’s penalties.

Instead, sellers should:

• Conduct thorough keyword research using tools like Helium 10 or Jungle Scout.
• Focus on strategic placement of high-impact keywords.

2. Backend Keyword Oversights

Failing to fully utilize backend keyword fields results in Error Code 8568. These missed opportunities can drastically limit discoverability.

To fix this, sellers must:

• Use unique keywords that aren’t repeated in the title or description.
• Ensure all fields are filled, including synonyms and related terms.

Technical Errors

1. Inventory Mismanagement

Out-of-stock listings flagged under Error Code 9061 not only lead to suppressed visibility but also frustrate customers expecting quick delivery.

To avoid this, sellers should:

• Use inventory management software to track and replenish stock.
• Set up alerts for low inventory thresholds.

2. Incorrect Pricing

Listings priced outside Amazon’s allowable range trigger Error Code 8571, resulting in suppressed visibility or rejection.

To address this:

• Regularly review competitor prices and market trends.
• Ensure compliance with Amazon’s pricing policies to stay within acceptable limits.

3. Invalid Product Identifiers

Missing or incorrect UPCs, EANs, or ISBNs are common causes of Error Code 5665. Listings without valid identifiers are rejected outright.

Sellers should:

• Verify all product identifiers before submission.
• Use authorized GS1-compliant barcodes to ensure accuracy.

Detailed Listing Error Codes and Fixes

Amazon uses specific error codes to signal issues with listings. Below, we dive into the most common error codes, their meanings, and actionable solutions.

Error Code 5665: Missing Product Identifier

This error occurs when a product listing is submitted without a valid UPC, EAN, or ISBN. Without these identifiers, Amazon’s system cannot properly categorize or list the product.

Solution:

• Obtain GS1-certified UPCs or EANs.
• If your product lacks a standard identifier, apply for a GTIN exemption through Amazon Seller Central.

Error Code 8572: Invalid Product Title

A title exceeding Amazon’s character limits or containing restricted terms can trigger this error. Titles are essential for search engine optimization and compliance.

Solution:

• Keep titles within Amazon’s character limit (usually 200 characters).
• Use a clear structure: [Brand] + [Product Type] + [Key Features].
• Avoid promotional phrases (e.g., “Best Product”) and symbols.

Error Code 7055: Image Non-Compliance

This error arises when uploaded images fail to meet Amazon’s standards, such as resolution or background requirements.

Solution:

• Use images with a minimum resolution of 1000×1000 pixels for zoom functionality.
• Ensure the background is pure white (RGB 255, 255, 255).
• Include multiple angles and, where possible, lifestyle images.

Error Code 9061: Out-of-Stock Listings

When inventory levels reach zero and listings are not properly updated, this error can occur, leading to suppressed listings.

Solution:

• Use inventory management tools like SellerBoard or Zoho Inventory.
• Enable Amazon’s “Restock Alerts” feature to proactively manage inventory.

Error Code 8541: Inaccurate Product Description

Product descriptions that misrepresent the item or lack essential details result in customer complaints and listing errors.

Solution:

• Write concise, informative descriptions that highlight product features and benefits.
• Follow Amazon’s style guides for each product category.

Policy Violations: Navigating Amazon’s Guidelines

Amazon’s marketplace policies are designed to ensure fair competition and customer satisfaction. Violations occur when sellers fail to adhere to these rules, leading to warnings, listing removals, or account suspension.

Common Policy Violations

1. Restricted Products: Selling prohibited or restricted items without proper approval.
2. Manipulated Reviews: Engaging in fake reviews, incentivized feedback, or review swaps.
3. Price Gouging: Setting prices excessively high during demand surges.

Preventing Policy Violations

• Familiarize yourself with Amazon’s policies by regularly reviewing their Seller Code of Conduct and Restricted Product Categories.
• Avoid review manipulation by adhering to Amazon’s feedback guidelines.
• Use tools like Keepa to monitor pricing trends and ensure compliance.

Handling Violations

If you receive a policy warning or suspension:

• Act quickly by identifying and addressing the issue.
• Submit an appeal with a detailed Plan of Action (POA), including corrective and preventative measures.
• Work with Amazon’s Account Health Support team if needed.

ZonHack: Your Comprehensive Amazon Seller Solution

When it comes to preventing and resolving Amazon listing errors, ZonHack stands out as a trusted partner for Amazon sellers. We ensure that your listings are not just error-free but optimized for maximum visibility and sales performance.

Listing Optimization Services 

ZonHack offers end-to-end listing creation and optimization services. From crafting compelling product titles and descriptions to ensuring all images meet Amazon’s quality standards, we guarantee that your listings comply with Amazon’s guidelines.

Error Detection and Resolution 

Our error management services include regular audits to identify and address listing issues such as incomplete data, incorrect pricing, or missing identifiers. ZonHack’s proactive approach ensures that errors like those associated with Error Code 5665 (invalid product identifiers) or Error Code 7055 (low image resolution) are resolved swiftly, minimizing the risk of listing suppression.

Policy Compliance Support

Navigating Amazon’s strict policies can be challenging. ZonHack’s team stays up-to-date with the latest policy changes and ensures your listings adhere to all requirements. Whether it’s avoiding prohibited product listings or managing intellectual property concerns, ZonHack helps you stay compliant and avoid penalties.

Advanced Tools and Technology

ZonHack integrates cutting-edge tools for keyword research, inventory management, and competitor analysis. With these resources, we help sellers maintain accurate pricing, manage stock levels efficiently, and stay ahead in Amazon’s competitive marketplace.

Dedicated Seller Support

ZonHack provides 24/7 support to address your concerns and guide you through complex challenges. Our team collaborates closely with Amazon Seller Support to expedite solutions, saving you time and effort.

Results That Speak for Themselves

Thousands of sellers trust ZonHack to elevate their Amazon business. By preventing listing errors and optimizing every aspect of your Amazon presence, ZonHack ensures your business achieves sustainable growth.

Choose ZonHack as your Amazon partner, and leave the complexities of listing management and error resolution to us. With our expertise, you can focus on growing your business while we handle the details.