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Amazon may owe you money for lost or damaged inventory within their fulfillment centers. This includes items that are damaged during handling, destroyed without authorization, or lost during transfer. Carrier damage on inbound shipments can also lead to discrepancies, making it essential to address these issues
Inbound shipment errors can lead to discrepancies like insufficient reimbursement for quantities, chargebacks without refunds, or failure to return items to inventory. Resolving these errors ensures proper reimbursements and helps maintain accurate stock records within Amazon’s system, ensuring fair compensation
FBA fee overcharges can occur due to incorrect weight or dimension fees and other fulfillment discrepancies. It’s important to carefully monitor these fees and request reimbursements where applicable. This helps you avoid overpaying for Amazon's fulfillment services, ensuring that operational costs are properly aligned
Customer return errors may include items not returned despite a refund, returns outside the allowed window, or different items returned than originally purchased. Addressing these errors ensures that financial discrepancies are resolved, preventing potential losses and ensuring proper processing of customer returns
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We start by conducting a detailed audit of your Amazon FBA account to identify any discrepancies that may have resulted in lost revenue or overcharges. This includes examining lost or damaged inventory, inbound shipment errors, FBA fee overcharges, and customer return errors. Our team works diligently to pinpoint where Amazon owes you money
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Once the discrepancies are identified, Zonhack files claims with Amazon on your behalf. We ensure all documentation is correctly submitted, including proof of loss, damaged inventory, and shipment discrepancies. Our experts follow up with Amazon’s reimbursement team to ensure your claims are processed promptly and accurately
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Our team monitors the progress of your claims, ensuring Amazon processes them in compliance with their reimbursement policies. We stay on top of timelines, ensuring you are compensated in a timely manner for any lost revenue. If any issues arise, we handle the communication to resolve them efficiently
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Reclaiming lost revenue is an ongoing process. Zonhack offers continuous monitoring of your FBA account to ensure that future discrepancies are caught early. We regularly update and assist in filing additional claims whenever needed, ensuring business remains financially healthy and that Amazon continues to honor all reimbursements
We perform in-depth audits of your Amazon account, reviewing every transaction, shipment, and return to uncover hidden opportunities for reimbursements. Our thorough process ensures that we identify every eligible claim, giving you a detailed report on potential recoverable funds
Zonhack identifies discrepancies across your Amazon account that may have caused you to lose revenue. We analyze all records, including inventory damage, lost goods, and incorrect FBA fees, ensuring nothing is overlooked when filing claims for reimbursement
From claim identification to submission, follow-ups, and resolutions, we manage the entire reimbursement process. This hassle-free service allows you to focus on your business while we ensure that your claims are filed properly and promptly
We provide you with regular, easy-to-understand reports on the status of your reimbursement claims and recovered funds. With our transparent process, you can track the progress of each claim and feel confident in the results
Navigating Amazon's reimbursement policies can be challenging. Zonhack's team possesses in-depth knowledge and experience, ensuring accurate identification of discrepancies and successful claims, maximizing your recovered funds
Zonhack conducts thorough audits of your account, examining transactions, shipments, and returns to uncover all potential reimbursement opportunities. This meticulous approach ensures no eligible claim is overlooked
From identifying discrepancies to filing claims and following up with Amazon, Zonhack manages the entire reimbursement process. This end-to-end service allows you to focus on your core business activities while we handle the complexities of reimbursement recovery
Zonhack doesn't just wait for reimbursement requests. We actively monitor your account for discrepancies, identifying potential issues before they become larger problems. This proactive approach ensures that no opportunity for reimbursement is missed
We provide regular, detailed reports on the status of your claims and recovered funds. This transparency keeps you informed and confident in the reimbursement process, allowing you to track the impact on your revenue
Zonhack operates on a performance-based model, charging a fee only when reimbursements are successfully recovered. This aligns our incentives with your success, ensuring a commitment to maximizing your recovered revenue
Filing claims with Amazon can be a detailed and time-consuming process. Many sellers get stuck because they lack the knowledge of how to navigate Amazon’s reimbursement system, often resulting in incomplete or incorrect claims that are denied or delayed
Amazon requires proper documentation for reimbursement claims, such as proof of loss or damage. Sellers often struggle with providing the correct paperwork, leading to claims being rejected. Inaccurate or missing information can also result in delays and complications
Amazon’s reimbursement policies are sometimes difficult to interpret, with varying guidelines depending on the nature of the claim. Sellers may misunderstand the criteria for reimbursement, leading them to file claims incorrectly or to miss out on eligible reimbursements
Tracking multiple claims over time can be overwhelming for sellers, especially if they do not have a system in place to monitor the status of their reimbursements. Without consistent tracking, sellers can miss out on potential refunds or face delays in recovering funds
Amazon’s response time for reimbursement claims can vary significantly, with some sellers waiting weeks or even months for resolution. This prolonged waiting period can cause frustration, especially if the seller is not proactive in following up on the claims
FBA fee discrepancies, lost or damaged inventory, and shipping errors are common issues that lead to lost revenue. Sellers may not realize the extent of discrepancies in their FBA transactions, leading to missed opportunities for reimbursement or incorrect claims
Even when Amazon accepts a claim, there can be instances of underpayment or incorrect reimbursement amounts. Many sellers are unaware of the full amount they are entitled to and may fail to challenge these discrepancies, resulting in them losing out on potential funds
Many sellers only notice discrepancies or issues after significant time has passed. By not regularly auditing their FBA account, they miss out on opportunities for timely reimbursements. Frequent account reviews and audits can help identify errors before they escalate
Our team will answer all your questions. we ensure a quick response.
